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Privacy Policy

Last updated: March 2024

Introduction

KiwieBike ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, including:

  • Name and contact information
  • Billing and shipping addresses
  • Payment information (processed securely through Stripe)
  • Email address for marketing communications (with your consent)
  • Account credentials if you create an account

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and support requests
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Payment processors (Stripe) to complete transactions
  • Shipping providers to deliver your orders
  • Service providers who assist our operations
  • Law enforcement when required by law

Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed securely through Stripe and is not stored on our servers.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@kiwiebike.nz
Phone: 0226516191